Utilities are Rising and so are Utility Scams

Many businesses and individuals across the Middle Tennessee have filed reports about scam phone calls from utility companies. Scammers appear to be ramping up their efforts due to higher than average electric bills this time of year.

The scammers are cloning electric company phone numbers, like NES and MTEMC and reporting that customer’s accounts are past due and payment is due immediately or their service will be disconnected. In some instances, the customers are even given a reference number and/or phone number to call where the line is answered promptly and professionally and the past due amount is confirmed. Middle Tennessee Electric Management Corporation and Nashville Electric Service officials both issued warnings to all clients about this scam as well as some tips:

  • If someone calls threatening disconnection, hang up. Don’t pay
  • Do not use the reference number or phone number provided by the caller. For NES call 615-736-6900 and for MTEMC call 1-877-777-9020
  • Never give out personal and/or financial information
  • If you have doubts about a call, email, text or visit, call your utilities provider first

Sources: Tennessean.com, NES.com and MTEMC.com

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